Shipping
COMPLIMENTARY SHIPPING
Shipping is complimentary for all 100ml & 50ml fragrances
Our other products incur a $10 shipping fee.
PROCESSING TIME
Orders placed before 2:00pm AEST Monday – Friday (Sydney, Australia) will be shipped same day.
Orders will be delivered between 8:00am – 6:00pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect.
Please note that once your order is on its way, we are unable to change the shipping address.
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.
TRACKING YOUR ORDER
You can track your order via the email notification sent to you with your tracking details. If you do not receive your tracking details, please contact our team directly.