Refund policy
POLICY
We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll happily accept a return subject to the following conditions:
- Full priced items can be returned for a refund, store-credit or exchange
- Sale items or items purchased during a promotional event are only eligible for a store-credit or exchange only
- The item must be returned within 10 business days of receiving your purchase together with original proof of purchase
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
Store-credit notes are valid for 3 years from the date of issue.
who is elijah is not liable for the loss of products being returned. We encourage you to return your item/s via registered or traceable postal services and taking note of your tracking number. Returned items must be sent by a prepaid method of shipping.
HOW TO RETURN
To start a return, select the country you're returning from and a return method below:
Enter details below to get started
If you decide you wish to return or exchange, please email info@whoiselijah.com.au and return to the local who is elijah warehouse.
Please return your unopened 50ml or 100ml fragrance to our warehouse location in your country, and we will process your refund upon receiving. Or if you would like to exchange for another perfume, we can do that too, please confirm your preferred choice
Return address: WHO IS ELIJAH RETURNS 39/7-9 Production Road Taren Point NSW 2229
